f998 Frequently Asked Questions
Everything Bangladeshi players need to know about f998 — account setup, depositing via bKash or Nagad, cricket betting rules, bonus terms, withdrawals, and staying safe on our platform.
This page brings together the questions our Bangladesh players ask most often about f998. Whether you are signing up for the first time, navigating a deposit with bKash, or trying to understand how a bonus works, you will find a clear and direct answer below. If you cannot find what you need, our support team is available at [email protected] around the clock.
BPL, IPL, T20 World Cup, and Bangladesh Tigers matches covered with live odds, pre-match markets, and in-play betting.
Instant deposits and quick withdrawals via bKash, Nagad, Rocket, Upay, and major Bangladeshi banks — all in BDT.
Hundreds of certified RNG slot titles from Pragmatic Play plus live dealer tables streaming in HD from Evolution Gaming and Ezugi.
Fresh promotions every day alongside progressive jackpot slots — plus a welcome bonus for every new player in Bangladesh.
SSL-encrypted connections on every page, RNG-certified games, and a full responsible gaming toolkit for all players aged 21 and above.
👤Account & Registration
Creating an f998 account takes under two minutes on your mobile browser. Visit f998.pro, tap the registration link, enter your Bangladeshi mobile number, choose a password, and confirm you are 21 or older by providing your date of birth. A one-time SMS code will be sent to verify your number and complete sign-up. No email address is required to register.
f998 requires a valid government-issued photo ID for KYC — your National ID card (NID), passport, or driving licence is accepted. You will also need to take a selfie holding your chosen document. KYC must be completed before your first withdrawal is processed and helps protect your account from unauthorised access.
On the f998 login screen, tap Forgot Password and enter your registered mobile number. A one-time reset code will arrive via SMS within a minute. Enter the code, set a new password, and you will be back inside your account. If you no longer have access to your registered number, email [email protected] for assisted account recovery.
No — f998 permits only one account per person. Opening multiple accounts is a violation of our terms and conditions and may result in all accounts being permanently closed with any remaining balances forfeited. If you have accidentally created a duplicate, contact our support team immediately to have it closed before it affects your main account.
To permanently close your f998 account, email [email protected] with the subject line Account Closure Request and include your registered mobile number and reason for closure. Any real-money balance remaining will be returned to your verified payment method after identity confirmation. Note that you can also use a temporary self-exclusion instead of full closure if you just need a break.
💳Deposits & Withdrawals
f998 accepts deposits via bKash, Nagad, Rocket, and Upay mobile wallets, as well as bank transfers from Dutch-Bangla Bank, BRAC Bank, IBBL, Sonali Bank, and City Bank. All transactions are settled in Bangladeshi Taka (BDT). Select your preferred method on the deposit screen inside your account and follow the on-screen instructions to complete the transfer.
bKash deposits on f998 are credited almost instantly — your balance typically updates within 1 to 3 minutes of a successful bKash transaction. If your deposit has not appeared after 10 minutes, check your bKash transaction history first to confirm the payment left your wallet, then contact [email protected] with the bKash transaction reference number.
The minimum withdrawal on f998 is ৳500. Withdrawals are sent to your verified payment method — the same wallet or bank account used for your most recent deposit where possible. Your KYC verification must be approved before the first withdrawal. f998 itself charges no withdrawal fees, though your bKash or Nagad provider may apply their own standard transfer charge.
Most f998 withdrawals to bKash and Nagad arrive within 15 to 60 minutes during regular Bangladesh Standard Time (BST, UTC+6) business hours. Bank transfers typically take 1 to 3 business days depending on your bank. Withdrawals submitted outside business hours may be processed the following working day. If yours has not arrived within the stated window, contact [email protected] with your withdrawal reference number.
f998 charges no platform fees on standard deposits or withdrawals. However, your mobile wallet provider (bKash, Nagad, Rocket, or Upay) or bank may apply their own transaction charges — these are set by your provider and are outside f998's control. We recommend checking your wallet provider's current fee schedule before making a large transfer so there are no surprises.
🎮Games & Gameplay
f998 offers a wide range of cricket betting markets covering BPL, IPL, T20 World Cup, ODI series, and Test matches featuring the Bangladesh Tigers. Available markets include match winner, top batsman, top bowler, total runs, method of first dismissal, fall of wicket, innings totals, and live in-play betting with real-time odds updates throughout each match.
Yes — f998 is built as a mobile-first platform that runs entirely through your phone's browser on both Android and iOS. No app download is required. All games including live casino tables, slots, and sports betting are fully playable on mobile. The site is tested on popular Bangladeshi handsets to ensure smooth performance even on mid-range devices with standard data connections.
All slot titles on f998 use certified Random Number Generator (RNG) technology, meaning every spin outcome is independently generated and statistically random. The RNG systems provided by Pragmatic Play and other partners are tested and certified by recognised independent testing laboratories. Published Return-to-Player (RTP) percentages are accurate, and no outcomes are predetermined or manipulated.
f998's live casino section features HD-streamed tables hosted by professional dealers available around the clock. The game library includes live baccarat, live roulette, live blackjack, Andar Bahar, Dragon Tiger, and game-show titles from Evolution Gaming and Ezugi. Multiple stake ranges are available to suit casual players and high-rollers across Bangladesh.
Yes — the Bangladesh Premier League (BPL) is one of the most popular betting events on f998 each season. During the BPL, f998 offers pre-match and live in-play markets on every fixture, including match winner, highest run scorer, total sixes, and over/under run totals. Special BPL promotions with enhanced odds are typically available throughout the tournament for all registered players.
🎁Bonuses & Promotions
The f998 welcome bonus is available to all newly registered players on their first deposit. After creating your account, go to the Promotions section to view the current welcome offer, select it, and make a qualifying deposit of at least the minimum stated amount in BDT. The bonus is credited to your account automatically once the deposit is confirmed. Full wagering requirement details are shown on the promotion page before you claim.
Wagering requirements on f998 bonuses vary by promotion and are displayed clearly on each offer's terms page before you claim. The wagering requirement tells you how many times the bonus amount must be turned over in eligible bets before winnings can be withdrawn. For example, a ৳1,000 bonus with a 10x wagering requirement means you must place ৳10,000 in qualifying bets before withdrawing bonus-derived winnings.
Yes — f998 regularly awards free spins as part of welcome packages, daily reload promotions, and special campaigns tied to major cricket events like the IPL and BPL season. Free spins are credited to specific slot titles and must be used before their stated expiry. Any winnings from free spins are subject to the wagering requirement shown in the relevant promotion terms before withdrawal.
Your bonus balance is displayed separately from your real-money balance in the f998 account dashboard. You can view each active bonus, the remaining wagering requirement, and its expiry date at any time by visiting the Promotions or Bonus section of your account. If you want to forfeit an active bonus to free up your real-money balance for withdrawal, contact [email protected] and the team will remove it promptly.
🛡️Safety & Responsible Gaming
f998 is a trusted online gaming platform that protects players through SSL-encrypted connections on every page and transaction. All financial data is transmitted securely, player account information is stored with industry-standard encryption, and game outcomes use RNG-certified engines from reputable providers. Hundreds of thousands of players across Dhaka, Chittagong, Sylhet, Khulna, and Rajshahi use f998 regularly.
The minimum age to register and play on f998 is 21 years old. This rule applies to every player in Bangladesh without exception. f998 verifies the age of every account holder during registration and KYC review. Any account found to belong to a person under 21 will be closed immediately and any deposited funds returned. Please do not attempt to register if you are under 21.
To set a deposit limit or cooling-off period on f998, go to your account settings and open the Responsible Gaming section. You can set daily, weekly, or monthly deposit limits, and activate a cooling-off period of your chosen duration. Limits take effect immediately once set. If you want to lower an existing limit the change applies at once; if you want to raise one there is a short waiting period to protect you.
To self-exclude from f998, go to account settings, open Responsible Gaming, and select Self-Exclusion. Choose your exclusion duration — a minimum of 30 days up to permanent exclusion. Your account is locked immediately and cannot be accessed, logged into, or deposited to during the period. You can also request self-exclusion by emailing [email protected] and our team will action it the same day.
If gambling is negatively affecting your finances, relationships, or wellbeing, take action right away rather than waiting. Log in to your f998 account and activate a deposit limit, cooling-off period, or full self-exclusion from the Responsible Gaming settings — these tools are available immediately at no cost. You can also email [email protected] and our responsible gaming team will help you put the right controls in place straight away.
Our support team is available 24 hours a day, 7 days a week to help with anything not covered in this FAQ. Reach us at the address below and we will respond as quickly as possible.
Log in now to enjoy cricket betting, jackpot slots, and live casino games on Bangladesh's most trusted platform. New players can claim a welcome bonus on their first deposit.