f998 Privacy Policy – How We Handle Your Personal Data
Your privacy is important to us. This policy explains what personal data f998 collects, why we collect it, how we use it, and the rights you have over your information as a player on our Bangladesh platform.
🕐 Last Updated: January 2026
f998 ("we", "us", "our") is committed to protecting the personal data of all users who access and use the f998 platform at f998.pro. This Privacy Policy ("Policy") describes how we collect, process, store, share, and protect personal information provided to us or generated through your use of the f998 website, mobile browser experience, and all associated services including sports betting, casino gaming, account management, and promotional services.
This Policy applies to all registered players, prospective users, and visitors to the f998 website, regardless of their location within Bangladesh. By creating an account or continuing to use the f998 platform, you acknowledge that you have read this Policy and consent to the practices described herein. If you do not agree with any part of this Policy, you should not use the f998 platform.
For players aged 21 and above only. f998 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been submitted by an underage individual, we will delete that data promptly and close the associated account.
1. Information We Collect
f998 collects personal data through several channels: directly from you when you register or use our services, automatically through your use of the platform, and from third-party service providers where permitted. The categories of data we collect are described below.
👤 Identity and Contact Data
Your full name, date of birth, registered mobile number, email address (if provided), and residential address in Bangladesh. This information is collected during account registration and verification.
💳 Financial and Payment Data
Mobile wallet account details (bKash, Nagad, Rocket, Upay), bank account details where applicable, deposit and withdrawal transaction records, and account balance history. Financial data is used for processing transactions and meeting anti-money laundering compliance requirements.
📱 Technical and Device Data
IP address, mobile device identifier, browser type and version, operating system, screen resolution, session duration, page view logs, referral URLs, and connection type. This data is collected automatically when you access the f998 platform and is used to maintain platform security and improve service performance.
🎮 Gaming and Betting Activity Data
Bets placed, games played, wager amounts, win and loss records, bonus redemption history, game session data, and responsible gaming tool usage. This data is used for account management, dispute resolution, responsible gaming monitoring, and regulatory compliance.
📍 Location and Network Data
General geographic location data derived from your IP address, used to verify eligibility to use the f998 platform and to comply with applicable jurisdictional requirements. f998 does not collect precise GPS location data from your device.
2. How We Use Your Information
f998 uses the personal data we collect for the following purposes. We will only use your personal data in ways that are consistent with the purpose for which it was collected or in ways that are otherwise permitted by applicable law.
2.1Account registration, verification, and ongoing management: to create and maintain your f998 account, verify your identity and age, process KYC documentation, and manage account settings and preferences.
2.2Processing financial transactions: to process deposits made via bKash, Nagad, Rocket, and other supported Bangladeshi payment methods, to process withdrawal requests, to maintain transaction records, and to conduct anti-money laundering and fraud prevention checks.
2.3Delivering platform services: to provide access to all f998 gaming and sports betting services, to process bets and wagers, to credit winnings to your account, and to administer bonus and promotional offers.
2.4Responsible gaming monitoring: to monitor gaming patterns for signs of problem gambling behaviour, to apply self-imposed or mandatory responsible gaming restrictions, and to provide information and support to players who may need assistance with their gambling habits.
2.5Platform security and fraud prevention: to monitor for suspicious account activity, to detect and prevent fraud, cheating, collusion, and other forms of prohibited conduct, and to protect the integrity of the f998 platform and the interests of all players.
2.6Service improvement and analytics: to analyse platform usage patterns, measure the performance of games and features, conduct internal research and testing, and improve the overall f998 user experience for our Bangladesh player community.
3. Legal Basis for Processing
f998 processes personal data only where we have a valid legal basis to do so. The legal bases on which we rely are described below.
3.1Contractual necessity: processing your data is necessary for us to perform our contract with you, including providing access to gaming and betting services, processing your deposits and withdrawals, and managing your account.
3.2Legal obligation: certain processing activities are required for us to comply with applicable law, including anti-money laundering legislation, age verification requirements, record-keeping obligations, and cooperation with regulatory and law enforcement authorities.
3.3Legitimate interests: f998 processes some data based on our legitimate interests as a platform operator, including fraud detection, platform security, responsible gaming monitoring, and improving the quality of our services, provided these interests are not overridden by your data protection rights.
3.4Consent: where we rely on your consent to process personal data (for example, for direct marketing communications), you have the right to withdraw that consent at any time by contacting [email protected] or adjusting your account communication preferences.
4. Sharing Your Information
f998 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We share personal data only in the limited circumstances described below.
4.1Service providers: we share data with carefully selected third-party service providers who assist us in operating the f998 platform, including game providers (such as Evolution Gaming, Pragmatic Play, and Spribe), payment processing partners (bKash, Nagad, Rocket), identity verification services, and IT infrastructure providers. These providers are contractually bound to process data only on our instructions and to maintain appropriate security measures.
4.2Legal and regulatory compliance: we may disclose personal data to regulatory authorities, law enforcement agencies, financial intelligence units, or courts when required to do so by applicable law, court order, or regulatory directive. We will disclose the minimum amount of data necessary to satisfy any such legal requirement.
4.3Fraud prevention and anti-money laundering: in cases of suspected fraud, money laundering, or other criminal activity, f998 may share relevant account and transaction data with financial crime prevention organisations, payment network operators, or law enforcement authorities.
4.4Business transfers: if f998 is involved in a merger, acquisition, asset sale, or business restructuring, your personal data may be transferred to the relevant successor entity as part of that transaction. We will notify affected users of any such transfer and the applicable privacy terms of the successor entity.
5. Data Security
f998 implements and maintains technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. The key security measures in place are described below.
5.1SSL (Secure Socket Layer) encryption is applied to all data transmitted between your device and the f998 servers. All sensitive account and payment data is encrypted both in transit and at rest using industry-standard encryption protocols.
5.2Access to personal data within the f998 organisation is restricted on a strict need-to-know basis. Only authorised personnel with a legitimate operational requirement are permitted to access player personal data, and all such access is logged and audited.
5.3Despite the security measures we have in place, no method of data transmission over the internet or method of electronic storage is completely secure. While we strive to protect your personal data, f998 cannot guarantee absolute security. If you suspect that your account has been compromised, please contact [email protected] immediately.
6. Data Retention
f998 retains personal data for as long as is necessary to fulfil the purposes for which it was collected and to comply with applicable legal, regulatory, and operational requirements.
6.1Active account data is retained for the full duration of your active relationship with f998. This includes all identity, financial, gaming, and communication data associated with a live account.
6.2Following account closure, f998 retains personal data for a minimum period as required by applicable anti-money laundering, financial record-keeping, and responsible gaming regulations. Typically this period is five years from the date of account closure, though this may be extended where required by law or ongoing investigation.
6.3Where data is retained solely for compliance and legal purposes, access to that data is restricted to authorised compliance and legal personnel only. It will not be used for any operational or marketing purpose during the retention period.
7. Your Data Rights
As a user of the f998 platform, you have a number of rights in relation to the personal data we hold about you. These rights are described below. To exercise any of these rights, please contact us at [email protected].
👁️
Right to Access
Request a copy of the personal data we hold about you.
✏️
Right to Rectification
Ask us to correct inaccurate or incomplete personal data.
🗑️
Right to Erasure
Request deletion of your data where we no longer have a legal basis to hold it.
⛔
Right to Object
Object to processing based on legitimate interests or for direct marketing.
📦
Right to Portability
Receive your data in a structured, machine-readable format where applicable.
↩️
Right to Withdraw Consent
Withdraw consent for processing at any time where consent is the legal basis.
Please note that some rights are subject to limitations. For example, we may be unable to delete data that we are required to retain by law. We will respond to all verified data rights requests within a reasonable timeframe. Identity verification may be required before we can fulfil any data request.
8. Cookies and Tracking Technologies
f998 uses cookies and similar tracking technologies to operate and improve the platform. This section explains what cookies we use and how you can manage them.
8.1Essential cookies are strictly necessary for the f998 platform to function. They enable core features such as account login, session management, security token verification, and the processing of bets and transactions. These cookies cannot be disabled without significantly impairing platform functionality.
8.2Analytics cookies allow f998 to understand how players use the platform, which pages are visited most frequently, how long sessions last, and where players encounter technical difficulties. This data is used in aggregate form to improve the platform experience and is not used to identify individual players personally.
8.3You can manage cookie preferences through your mobile browser settings. Please be aware that disabling essential cookies will prevent you from logging in and using core f998 features. Disabling analytics cookies will not affect your ability to use the platform but will limit our ability to improve it based on real usage data.
9. Marketing Communications
f998 may send you promotional communications about bonuses, new games, seasonal offers, and platform updates. The following terms apply to how we handle marketing communications.
9.1We will only send you marketing communications if you have opted in to receive them during account registration or subsequently via your account settings. We will not send unsolicited marketing messages to players who have not provided consent. Marketing communications may be sent via SMS to your registered mobile number or via in-platform notification.
9.2You may opt out of marketing communications at any time by updating your notification preferences in your f998 account settings or by contacting our support team at [email protected] with the subject line "Unsubscribe". Opting out of marketing communications will not affect the delivery of essential transactional and account-management notifications.
10. Changes to This Privacy Policy
f998 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform functionality. The following terms govern how we handle policy updates.
10.1When we make material changes to this Privacy Policy, we will post a notice on the f998 platform and update the "Last Updated" date at the top of this page. Where the changes are significant and affect how we use your personal data, we will make reasonable efforts to notify registered players directly via their registered contact method.
10.2Your continued use of the f998 platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised Policy, you should stop using the platform and contact [email protected] to close your account.
11. Contact Us and Data Requests
If you have any questions, concerns, or complaints about this Privacy Policy or about how f998 handles your personal data, please contact our support team. We are committed to addressing all privacy-related enquiries promptly and professionally.
To exercise any of your data rights described in Section 7 of this Policy, including requesting access to, correction of, or deletion of your personal data, please send your request in writing to our support team. Please include your registered account mobile number and a description of your request so we can verify your identity and process your request efficiently.
We aim to respond to all data rights requests and privacy enquiries within 10 business days. In cases where a request is complex or involves a large volume of data, we may extend this period and will notify you of the extension and the reason for it.
Your Privacy is Protected at f998
f998 is committed to keeping your personal data safe. Ready to enjoy cricket betting, jackpot slots, and live casino games on Bangladesh's trusted platform?